Our strategy

We buy the most trusted pet marketplace in a market, then invest in it

Nine acquisitions across seven markets. Founders keep their brand and their people, and gain the scale of a group behind them.

The model
  1. 1. Acquire for Scale

    The most trusted marketplace in a market

  2. 2. Integrate for Efficiency

    One shared platform, one product team

  3. 3. Invest for Competitiveness

    Trust, safety and experience, year after year

Our model

Predictable and repeatable

Acquire leading marketplaces that we onboard to our shared platform

Step 1

Acquire leading pet and equestrian marketplaces

We acquire leading pet and equestrian marketplaces in the world's biggest pet markets.

Our scale lets us offer founders a fair exit for the business they have spent decades building.

29%
Market Coverage
PMG MarketsRest of World

Our currently operated markets cover close to 30% of pets globally

United Kingdom

Pets4Homes before transformation
Before
Pets4Homes after transformation
After
Step 2

Migrate to our shared PMG platform

Post acquisition, we migrate the business onto our shared operational and technology platform.

Shared teams work across every brand, so we move quickly without rebuilding the same thing twice.

One product and engineering team, serving every market.

Step 3

Continuously invest in key areas

Trust and safety shape every product decision we make. Prioritising pet safety builds confidence for buyers and breeders alike.

We are constantly evolving the user experience, with the end goal of improving user NPS.

By supporting buyers throughout the transaction, we resolve most trust and safety issues and grow revenue at the same time.

Our dedicated team of Pet Experts and Fraud Prevention provide 24/7 human care whenever it is needed.

Trust & Safety

  • •AI moderation
  • •Verified reviews
  • •Breeder KYC

UX

  • •Video viewings
  • •Buyer profiles

Transactions

  • •Escrow payments
  • •Insurance

Human care

  • •24/7 support
  • •Animal welfare

Results

Growth under profitability since inception

We grow the businesses we buy without spending our way there

Customer satisfaction

NPS at the core of our operation

Customer satisfaction sits behind every decision we make. Nothing launches, paid services included, until it scores an NPS above 60.

Families and breeders put real trust in us. We hold ourselves to a high bar so that trust keeps being earned.

Group revenue

Indexed, peak year = 100

Consistent revenue growth

We only charge once the experience is worth paying for: a high-NPS product that returns far more value to users than we take.

We earn revenue in two ways: helping families and breeders reach their goal faster, and adding protection around the moment money changes hands.

Group EBITDA

Indexed, peak year = 100

Execution with discipline

One operating model runs across every market. That keeps us competitive locally and profitable overall.

Those margins fund the next round of investment: better product, and more of the people who build it.

For founders

Thinking about the next chapter for your marketplace?

We have acquired nine businesses across seven markets. Here is exactly what we look for and what happens after you say yes.

Category leadership

The most trusted pet marketplace in its market, with a brand families and breeders already recognise.

A real audience

Meaningful traffic and liquidity between buyers and breeders, rather than a product still searching for demand.

Sound economics

Profitable or close to it. We back businesses that already work, then invest to make them work better.

Room to build

Obvious gaps in trust and safety, product or monetisation that our shared platform can fix.

What happens after you say yes

Every founder we have partnered with wanted the same two things: a fair outcome for the business they built, and a good home for the team and the brand. Our process is designed around both.

  1. Weeks 1 to 4

    A direct conversation

    You speak with the people who will own the decision. We share our view of your market and what we would do together.

  2. Weeks 4 to 10

    Diligence without disruption

    A focused process run by our own team, structured so your business keeps running and your team keeps its rhythm.

  3. Months 3 to 9

    Onto the shared platform

    We migrate the marketplace to our technology and operations, keeping the local brand, domain and voice intact.

  4. Ongoing

    Invested in, not absorbed

    Product, trust and safety and marketing investment continue for as long as we own the business, which is indefinitely.

For founders

Built something we should know about?

If you run a leading pet marketplace, we'd like to hear from you. Every conversation starts confidentially and goes at your pace.